Sales are paused while we upgrade payments. Listings still work. Questions: support@coinshop.fun
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Questions, answered.

For buyers

How do I pay?

You pay with a meme coin on Robinhood Chain, Base or Solana. At checkout, your coins are swapped to USDC. The USDC is then locked in our escrow contract on Base until your order is complete. (Terms, Convert)

What do I pay in total?

You pay the item price plus a 2% buyer fee. The fee is added at checkout. For a $100 item, you pay $102. (Terms, Buyer–Seller Agreement)

When does the seller get my money?

It depends on the item. - Physical items: the money is released when you click "It arrived", or 48 hours after tracking shows delivered. Whichever comes first. - Digital items: the money is released when you mark the item received, or 24 hours after the seller sends it. Whichever comes first.

(Refund & Dispute Policy, Terms)

How do digital items get delivered?

Digital items must be delivered through the order. If a seller asks to deliver some other way, that is not how coinshop works. (Refund & Dispute Policy)

What do I need to do as a buyer?

Give a correct shipping address. Confirm arrival promptly. Only open a dispute in good faith. (Buyer–Seller Agreement)

Who sees my shipping address?

Only the seller of that order. (Privacy Policy)

How do I track my order?

Sellers must add a valid tracking number and a shipping receipt to the order. You can see the shipping receipt or delivery proof on the order. (Marketplace Rules)

Who pays for shipping, and how much does it cost?

It depends on the listing. Each seller chooses either free shipping or buyer pays shipping. Check the listing before you buy to see which one applies and what you'll pay.

Do sellers ship internationally? Which countries can I order from?

coinshop is available in the USA only for now. That means no international shipping at the moment.

Can I return an item if I change my mind?

It depends on the item. Each seller chooses whether their item accepts returns, so check the listing before you buy. If your item doesn't arrive, arrives damaged, or isn't as described, you can always open a dispute (see Refunds & disputes).

For sellers

How do I sell something?

Describe your item. Set a price in USD. Get paid in USDC. (How it works)

Where do I get paid?

You receive USDC on Base or Solana. Robinhood Chain does not currently offer supported USDC payouts. You must keep a valid USDC payout wallet on file. (Sell)

What does it cost to sell?

A $2 listing fee per item. Your listing won't go live until it's paid. It's due even if the item never sells. - A seller fee (2%, or 1% for Founding Sellers), taken from the sale amount.

Example: you sell a $100 item. You receive $98 USDC. After the $2 listing fee, you net $96. At the 1% Founding Seller rate, you'd receive $99. (Sell, Terms)

Founding sellers: the first 100 listings on coinshop are free, with no $2 listing fee.

Do I get the full amount I listed?

No. You receive the item price minus the seller fee (2%, or 1% for Founding Sellers). For a $100 item, you receive $98 USDC. After the $2 listing fee, you net $96. At the 1% Founding Seller rate, you'd receive $99. (Sell, Terms)

When do I get paid?

When escrow releases. For physical items, that's when the buyer clicks "It arrived", or 48 hours after tracking shows delivered. For digital items, it's when the buyer marks it received, or 24 hours after you send it. If the buyer emails a dispute to support@coinshop.fun before escrow releases, your payout pauses until it's resolved. (Refund & Dispute Policy)

What do I need to do when I ship?

Ship within the time you promise. Add a valid tracking number and a shipping receipt to the order. The receipt or delivery proof is visible to you and the buyer. Digital items must be delivered through the order. (Marketplace Rules, Sell)

What can't I sell?

See the Prohibited Items list. If you list a prohibited item, the listing is removed and the $2 listing fee is not refunded.

Payments & fees

Which coins can I pay with?

Any meme coin on Robinhood Chain, Base or Solana, including brand new ones, as long as it has a liquid market to swap into USDC. Examples on the homepage include DOGE, SHIB, PEPE, BONK, WIF, FLOKI, BTC, ETH, SOL and USDC. (Convert, Terms)

How are prices set?

Prices are in USD and converted live to USDC. Prices refresh every 20 seconds from on-chain markets. (Convert)

What are all the fees?

Buyer fee: 2% of the item price, added at checkout. - Seller fee: 2%, or 1% for Founding Sellers, taken from the sale amount. - Listing fee: $2 per item.

All fees are collected in USDC and sent to the platform wallet right away. They are never held in escrow. (Sell, Terms)

Who pays network gas and swap costs?

As the buyer, you cover the network gas and swap costs for your payment. They're shown in the converter total at checkout, so you see them before you pay. Gas for seller payouts is covered by coinshop.

Can I undo a payment?

No. Crypto transactions are irreversible once confirmed on-chain. (Terms)

Refunds & disputes

What if my item doesn't arrive, is damaged, or isn't as described?

Open a dispute by emailing support@coinshop.fun before the payout is released. This pauses the payout to the seller until the dispute is resolved. Include your order number and your evidence: photos, tracking, shipping receipts and any messages with the seller. (Refund & Dispute Policy)

What happens after I open a dispute?

coinshop reviews the evidence you send by email, including photos, tracking, shipping receipts and messages. Then coinshop may release the funds to the seller or refund you from escrow. (Refund & Dispute Policy)

Can I appeal a dispute decision?

Yes, once. You can file one appeal within 24 hours of the decision.

How are refunds paid?

In USDC, from escrow. (Refund & Dispute Policy)

Are fees refunded?

No. The 2% buyer fee, the seller fee (2%, or 1% for Founding Sellers) and $2 listing fee are non-refundable, except where required by law. (Refund & Dispute Policy)

Account & eligibility

Who can use coinshop?

You must be at least 18. (Terms)

Are there countries where coinshop isn't available?

Yes. coinshop is available in the USA only for now.

How do I delete my account?

Email support@coinshop.fun from the address on your account and we'll delete it. Self-serve deletion in your account settings is coming soon. (Privacy Policy)

How do I contact coinshop?

Email support@coinshop.fun. We reply within 6 hours. You can also find us on X at @coinshopdotfun. More on the Contact page.

Still stuck?

Real humans reply within 6 hours.